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COVID-19 Updates

UPDATE - November 12, 2020

On Thursday, November 12, 2020, Manitoba’s pandemic response will be moving into Code Red. This will not affect any appointments made.

Throughout the pandemic, we have followed the direction and regulations outlined by the Manitoba Dental Association and the Government of Manitoba and take your safety and treatment very seriously. If we need to change your dental appointments, we will contact you directly. 

Before your appointment, remember to complete the Manitoba Shared Health Screening Tool and to bring your mask.

Follow our social media and check our website for updates, and to familiarize yourself with our safety protocols. 

November 2, 2020

As of today, November 2, the City of Winnipeg and surrounding regions have gone into Code Red in the province’s pandemic response system.  We are watching these developments closely, but want to assure our patients that we are still open to treat you. 

Throughout the pandemic, we have followed the directions of the Manitoba Dental Association and the Province of Manitoba by implementing strict COVID protocols within our clinics. We have done that because the health of our patients and our staff is our top priority. 

We will remain open until directed to close or are unable to provide our services safely. At this time, please assume that your appointments have not changed. Remember, complete the Manitoba Shared Health Screening Tool before coming to your dental appointment. And, please, don’t forget your mask!

August 13, 2020

Yesterday, August 12, 2020, the World Health Organization (WHO) released a statement that dental checkups and cleanings should be put on hold for the foreseeable future. This statement applies to areas with widespread community infection rates. According to a response statement released by the Canadian Dental Association (CDA), this does not apply to Canada or Manitoba.

Dental Image Therapy Centres will always keep the safety of our patients and team at the forefront of all our decision making. We follow the guidelines set out by our regulating bodies, the Manitoba Dental Association and the Canadian Dental Association. Please be assured that if there are any changes to your appointments and our practice, we will let you know as soon as possible. 

Thank you for your patience during these ever-changing times. If you have any further questions, please contact us. 

June 1, 2020

We are opening on June 1 for checkups and cleanings! We want to let everyone know that there may be changes to your appointment time if you made the appointment before March 16. We have staggered all dental appointment times to adhere to social distancing guidelines and the New Safety Protocols that we have implemented. We will let you know if your appointment has changed.

Before your appointment, use the Manitoba COVID-19 Self Screening Tool to help us and you have a better dental experience. Also, please check your reminder email or text to make sure you have the correct time.

If you're in need of a check up and cleaning, book your appointment today.

May 19, 2020

Dental Image Therapy Centres is currently open only for patients who require emergency or urgent dental procedures. We hope to open on June 1 for regular appointments - including checkups and cleanings. This is a tentative opening date and is dependent on directions from the Manitoba Dental Association.

Our hours of operation will continue to be Monday to Friday from 9 am to 4 pm.

If you had an appointment cancelled between March 16 and June 1, we will be contacting you to reschedule.

To help us with your safety and the safety of our staff, please Update Your Contact Information and take a look at the Walk-Through of What You Can Expect on your next appointment.

Follow our social media and check our website regularly for updates.

May 6, 2020

Dental Image Therapy Centres is opening its clinics, Monday to Friday from 9 am to 4 pm, for patients who require emergency or urgent dental procedures. The Manitoba Dental Association, our regulatory body, has recommended that elective dental procedures, such as routine check ups and cleanings, are not to be seen at this time.

All elective dental procedures will be booked when the Manitoba Dental Association has cleared us to do so.

For the safety of you and our staff, we are still screening patients before appointments and implementing extra safety procedures. For one of these procedures, we ask that patients wait in their car or outside for their appointments, rather than in the reception area. When it is time for your appointment, we will send you a text or email to come in. We will also be using this information to send you pre-procedural forms that must be filled out before your appointment. To facilitate this, we are asking patients to update their contact information to include their mobile telephone numbers.

Continue checking our website and social media regularly for updates. Use our Update Your Information page to ensure we have your correct contact information or call your dental clinic if you would rather update your information over the phone.

April 29, 2020

Today, April 29, 2020, the Government of Manitoba announced the provincial plan to start reopening businesses. On the list of those allowed to reopen are dental clinics. While we are excited to be able to see our patients again, we are waiting to hear from our regulatory body, the Manitoba Dental Association, on what steps are necessary to reopen safely for non-emergency dental appointments. 

Please keep in mind that Dental Image Therapy Centres will open following the medical guidelines set out by the Manitoba Dental Association. We understand and appreciate your enthusiasm to see us but want to ensure that it is done with your safety and our staff’s safety in mind. 

Currently, May 16, 2020 remains our tentative reopening date. Thank you for your continued patience and understanding during these unprecedented times.

Continue checking our website and social media regularly for updates.

April 13, 2020

Effective immediately, March 25, 2020, we will be temporarily closed until May 15, 2020. If you have an appointment during this time, it has been cancelled. We will contact you to reschedule your appointment after May 15, 2020. This date may be extended depending on circumstances.


We are accepting dental emergencies. If you have a dental emergency please call either of our offices or use the Book Appointment form or Contact form on our website. Emergencies will be seen on a case-by-case basis.

To ensure social distancing and isolation, we are working with a skeleton crew and it may take some time to get back to you. 

To keep up to date on what Dental Image Therapy Centres is doing in response to COVID-19, please follow our social media and check our website. Thank you very much for your patience and understanding during these times.

March 16, 2020

Effective immediately, we will only be accepting dental emergencies. We have implemented this policy until April 1, 2020. If you have an appointment scheduled, we will be in touch to reschedule for a later date.

At Dental Image Therapy Centres, we have been monitoring measures taken internationally and nationally concerning COVID-19. Additionally, the Federal Chief Medical officer is calling for "Strong action now". Taking these evidence-based decisions into account has led to the decision to temporarily suspend all non-essential and elective dental procedures.

If you have a dental emergency, please contact either of our Winnipeg clinic locations.

March 12, 2020:

To our patients:

This week, the World Health Organization (WHO) declared the outbreak of a new coronavirus disease has become a global pandemic. Risks of contagion remain low in Manitoba, but we should be vigilant and do what we can to prevent the spread of illness to protect one another as well as our patients.

What We’re Doing

The safety and health of our employees and patients is our top priority. As such, effective immediately, we are asking any employee to stay home at the first sign of illness (fever, cough, sore throat, etc.).

We’re asking any patient who has any signs of illness to please reschedule their appointments. Patients who present themselves with any symptoms of illness will be asked to have their appointments rescheduled. In the case of emergencies, please discuss the situation with your dentist. They will evaluate on a case by case basis.

Cancellation fees will be waived for the time being. 

We have provided hand sanitizer and disinfectant wipes at both clinics. Please use them as you need when you visit us.

We have asked our cleaners to be extra vigilant in cleaning common areas and surfaces such as our reception areas, common door knobs and handles, counter surfaces and tables. Our team will also be wiping down common areas hourly throughout the day.

We already following exacting sterilization procedures after every patient visit. They include wiping down patient examination rooms including chairs, armrests, examination lights and other common surfaces after every patient.

What’s Next?

We will be monitoring guidance from public health authorities closely and will update you if anything changes.

In the meantime, we remind you that the best way to prevent the spread of COVID-19 is to wash your hands regularly and avoid touching your face. 

If you have any questions, please let us know.

Thank you and stay healthy!
Dental Image Therapy Centres